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I'm at Riverside House with John Smith, 09:00.
Called out because loose floor tile near doorway.
I've checked the wall tiles, Floor tiles, Grout condition.
Found failed adhesive under two tiles and grout cracking; lifted tile and cleaned subfloor.
Put in a temporary fix for now; we'll firm it up once the quote is approved.
John to keep an eye on the wall tiles over the next week and let me know if anything changes.
I'll send a quote for re-bed loose floor tiles, re-grout shower wall where cracking noted.
For today, invoice is call-out plus 1 hour labour; Rapid-set adhesive used for temporary reset of one tile.
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